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Newcomer discovers new opportunities


A 2018 study conducted by HR consultancy firm Robert Half shows that 38 per cent of employers are willing to hire credit and collections practitioners without a post-secondary degree*.

While there is no official university degree that enables employees to master the credit and risk management arena in detail, most accounts receivable (A/R) departments train employees on the job for their company to address the risks of not being paid. 

Needless to say, healthy revenue collection is a key to the sustain-ability of every organization. Working in A/R can be difficult at times, as the huge responsibility of completing the cash conversion cycle weighs constantly on this department’s shoulders.

Collecting payments in a timely manner and minimizing losses as a result of unpaid accounts demands a lot of attention from A/R staff. A/R practitioners also need to manage their time and resources wisely.

These are some of the many challenges that inevitably arise.

But how do you know that you are following the best and most efficient practices in the market?

Here is the story of Raluca Pop, one of the recent Toronto graduates from the Certified Credit Professional (CCP) program.

Born to entrepreneurial parents in the small town of Baia Mare, Romania, Pop states that she “inherited the business spirit” from her parents. This eventually led her to graduate with a Bachelor of Economics.

Shortly after graduation, Pop made the decision to immigrate to Canada (Greater Toronto Area), and it was here, “in the pursuit of a better life within a different culture,” that Pop first engaged in the field of credit and collections. She attributes this discovery to her fiery and sociable personality, and it certainly helped to have a background in economics.

Pop found she was naturally good at credit, but, after seven years with the same organization, she decided to explore other options to further challenge herself professionally.

She knew she wanted to continue in the field. “Credit is what I love… (but) while researching new opportunities, I noticed that most of the hiring companies were looking for someone with a designation in credit.”

Pop did some research to see how she may equip herself with the tools and resources to stand out from other candidates and came across the CCP Designation Program.

She had the experience prerequisite, and the courses were relevant, so ultimately, it made sense as the next step in her career progression.

With her long-term professional goals in mind, Pop enrolled.

The CCP course curriculum addresses concepts of business and management generally, as well as Canadian credit law.

It also covers the management of credit with information technologies such as data modelling and analytical systems development.

But these are only a few of the topics someone enrolled in the program will be skilled in by completion.

With a focus on mercantile credit risk management, the program is designed for independent online study at one’s own pace. As a result, those enrolled can maintain their professional careers and lives outside of work.

When asked how the CCP program assisted her work, Pop answered that “one can accumulate limited practical experience at work, however, the lectures provided me with the appropriate practical knowledge to make informed decisions in order to minimize risk”.

Pop adds that she is conducting business in a different way since she became CCP designated. “I bring the classroom knowledge to work with me every day and ensure I apply it to my day-to-day responsibilities.” This knowledge helps her gain an advantage when considering options for minimizing risk and maximizing profits for her company.

June 2019

Centennial College



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